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Sarcasm, Self-Deprecation, and Inside Jokes: A User’s Guide to Humor at Work

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A few years ago, we conducted a research study in which we asked people to help us create an ad campaign for a travel service called VisitSwitzerland.ch (which we’d made up). We put the participants into small groups and showed them a photo—a Swiss landscape of a lake, a mountain, and the country’s distinctive flag with its white plus sign against a red background—accompanied by the question: “What made you fall in love with Switzerland?” We gave participants three minutes to come up with a memorable answer and then had them share their ideas with their groups.

Read more on Psychology or related topics Leadership and Managing people
A version of this article appeared in the July–August 2020 issue of Harvard Business Review.

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