Outsmart Your Own Biases

How to broaden your thinking and make better decisions por Jack B. Soll, Katherine L. Milkman e John W. Payne

Data da publicação (Maio 2015)

Artwork: Millo, 2014, B.ART-Arte in Barriera, Turin, Italy

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Suppose you’re evaluating a job candidate to lead a new office in a different country. On paper this is by far the most qualified person you’ve seen. Her responses to your interview questions are flawless. She has impeccable social skills. Still, something doesn’t feel right. You can’t put your finger on what—you just have a sense. How do you decide whether to hire her?

Read more on Cognitive bias or related topics Decision making and problem solving and Psychology

A version of this article appeared in the May 2015 issue of Harvard Business Review.

Jack B. Soll is an associate professor of management at Duke University’s Fuqua School of Business. He is a coauthor of “A User’s Guide to Debiasing,” a chapter in The Wiley Blackwell Handbook of Judgment and Decision Making, forthcoming in 2015.

Katherine L. Milkman is the James G. Campbell Jr. Assistant Professor of Operations and Information Management at the University of Pennsylvania’s Wharton School. She is a coauthor of “A User’s Guide to Debiasing,” a chapter in The Wiley Blackwell Handbook of Judgment and Decision Making, forthcoming in 2015.

John W. Payne is the Joseph J. Ruvane Jr. Professor of Business Administration at Fuqua. He is a coauthor of “A User’s Guide to Debiasing,” a chapter in The Wiley Blackwell Handbook of Judgment and Decision Making, forthcoming in 2015.

Outsmart Your Own Biases

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