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Case Study: Should a Family Business Accept a Returning Daughter’s Radical Proposal?
Succession planning Magazine ArticleThe founders of an Ivorian conglomerate take stock—with succession in mind. -
The CEO of Sodexo on Building More-Sustainable Food Systems
Corporate social responsibility Magazine ArticlePart of the work involves making planet-friendly menu choices more desirable. -
When Expanding into a Foreign Market, Your Outsider Status Is a Competitive Advantage
Global strategy Digital ArticleHow global companies can not only navigate but thrive in new territories. -
How Data-Driven Decisions Help Restaurants Stay Competitive
Technology and analytics Digital ArticleSix strategies to guide strategic and operational decisions. -
The CEO of ADM on Expanding Its Focus from Commodities to Consumers
Business management Magazine ArticleHow the agricultural products company moved into value-added nutrition -
The Founders of Bitty & Beau’s Coffee on Building a Business Around Employees with Disabilities
Diversity and inclusion Magazine ArticleA thriving business demonstrates how dedicated and enthusiastic employees with disabilities can be. -
Life’s Work: An Interview with Jacques Pépin
Career transitions Magazine ArticleThe renowned chef and cookbook author talks about his career arc. -
How Unnecessary Paper Packaging Creates the Illusion of Sustainability
Environmental sustainability Digital ArticleNew research finds that despite being demonstrably worse for the environment, overpackaging increases consumers’ perceptions of environmental friendliness. -
7 Principles to Attract and Retain Older Frontline Workers
Age and generational issues Digital ArticleTakeaways from interviews and a survey of 35,000 older U.S. employees. -
Encouraging Good Behavior from Your Customers
Customer service Big IdeaSelect, train, evaluate — and sometimes fire — people who are rude to your employees. -
Incivility on the Front Lines of Business
Managing people Big IdeaToday’s public-facing employees deal with insults, rants, and rudeness — and leaders must better protect them. Here’s how. -
The CEO of Hershey on Turning a Candy Company into a Snacks Empire
Corporate strategy Magazine ArticleHershey executed a bold new strategy by learning to be more entrepreneurial, adaptable, and agile. -
How Diversity of Thought Can Fit into Your DEI Strategy
Diversity and inclusion Digital ArticleInside the DEI journey of a Black-owned business, Uncle Nearest, which has become the fastest-growing whiskey brand in the United States. -
The Chair of Illycaffè on Creating Virtuous Agricultural Ecosystems
Managing employees Magazine ArticleAdvancing the sustainability goals of the author’s grandfather, his company’s founder -
What Does It Take to Start a Union?
Learn how to protect yourself, and your rights, at work. -
Case Study: Would Vegan Offerings Dilute Our Brand?
Competitive strategy Magazine ArticleA meat-focused restaurant considers its options. -
Career Crush: Do You Have What it Takes to Own a Food Truck?
Career planning VideoIt’s about more than being a great chef. -
To Sell an Ugly Product, Just Call It That
Marketing Magazine ArticleNew research suggests that consumers prefer straight talk. -
The CEO of Chipotle on Charting a Culinary and Digital Turnaround
Digital transformation Magazine ArticleThe business not only survived the pandemic but emerged stronger. -
Delivery Apps Need to Start Treating Suppliers as Partners
Entrepreneurship Digital ArticleIf your fees put them out of business, no one wins.
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Espressivo or Express Exit: Crafting a Data-Driven Pitch at illy
AI and machine learning Case Study11.95View Details This case follows Chiara Mancini, a first-year MBA intern at illycaffè (illy), who is tasked with delivering a high-stakes board presentation that evaluates... -
Baskin-Robbins Japan (A)
Change management Case Study11.95View Details This case examines the strategic challenges facing Baskin-Robbins Japan (BRJ) in 2019 as John Kim, an incoming CEO appointed by parent company Dunkin'... -
Baskin-Robbins Japan (B)
Change management Case Study5.00View Details This case follows Baskin-Robbins Japan (BRJ) in 2024, nearly five years after John Kim became CEO, documenting how the company executed a comprehensive... -
Juan Valdez: Taking Colombian Coffee Global
Emerging markets Case Study11.95View Details In early 2023, Camila Escobar, CEO of Procafecol, the Colombian company managing the Juan Valdez brand, faced critical strategic choices following a board... -
Too Good To Go: Fighting Food Waste with a Platform Model (Abridged)
Environmental sustainability Case Study5.00View Details In 2015, a group of young entrepreneurs in Denmark founded Too Good To Go (TGTG) after observing the large quantities of surplus food left behind at all-you-can-eat... -
Too Good To Go: Fighting Food Waste with a Platform Model
Environmental sustainability Case Study11.95View Details In 2015, a group of young entrepreneurs in Denmark founded Too Good To Go (TGTG) after observing the large quantities of surplus food left behind at all-you-can-eat... -
The Story Behind the Bottle: Stateside Vodka's Expansion Dilemma
Consumer behavior Case Study11.95View Details The case examines a Philadelphia-based craft vodka brand, Stateside Vodka (Stateside), that prides itself on quality ingredients and a strong local identity.... -
Weathering the Off-Season: The Future of Uttarkashi's Hotel Industry
Environmental sustainability Case Study11.95View Details In October 2025, the newly elected president of Hotel Association Uttarkashi in the beautiful yet fragile landscape of Uttarkashi, India was grappling... -
Haumana Bars: Navigating Social Entrepreneurship
Environmental sustainability Case Study11.95View Details Haumana Bars, founded in 2017 by Sidi Ba and Guillaume Bourque, was a Montreal-based, socially innovative company driven by a social mission. It specialized... -
Xiangzi Hotpot: Breaking Through the Growth Dilemma in Toronto by Leveraging Social Media
Marketing Case Study11.95View Details Xiangzi Hotpot, a high-end Chinese restaurant brand established in 2015 in Toronto, Canada, had successfully attracted a large number of Chinese customers... -
MIXUE vs. Starbucks: The Making of a Global Beverage Giant
Globalization Case Study11.95View Details This case study examines the meteoric rise of Mixue, China's largest freshly-made beverage chain. It compares Mixue with the business model of Starbucks.... -
Mwanzo: Crafting Ethical Chocolate in Africa
Entrepreneurship Case Study11.95View Details This case follows Reman Hamed, the founder of mwanzo, an ethical, Africa-focused chocolate brand in Egypt. Concerned by exploitation in the African chocolate... -
Madras Spice: The Expansion Dilemma-Scale Up or Stay Niche?
Breakeven analysis Case Study11.95View Details Madras Spice, a restaurant founded in 2018 in Lucknow, Uttar Pradesh, was known for its authentic South Indian cuisine. The company recorded total sales... -
Ubuntu Eats: Structural Options for Social Enterprises in Canada, Handout
Entrepreneurship Case Study5.00View Details Supplemental handouts for product W45787. -
Ubuntu Eats: Structural Options for Social Enterprises in Canada
Entrepreneurship Case Study11.95View Details Ubuntu Eats was a socially driven food business based in Alberta, Canada, founded in 2018. The company operated as a for-profit social enterprise that... -
ThaiBev: Brewing a Sustainable Future
Business and society Case Study11.95View Details In June 2024, the Group CEO of Thai Beverage Public Company Limited (ThaiBev) outlined the company's risk management practices and sustainability drive... -
Deciphering the Strategist
Innovation Case Study11.95View Details What sets the best business leaders apart? How did they develop their strategic acumen? What knowledge, skills, and psychological mindset did they cultivate?... -
A Dairy Dilemma: Nestle's Balance Between Planet and Profit
Business and society Case Study11.95View Details At the end of 2024, Janet Jakes, the (fictional) vice president for sustainability with Nestlé USA, needed to recommend a path forward for the Feed in... -
Ben & Jerry's vs. Unilever: Serving ice cream, cherry topping and geopolitics?, Team Exercise
Behavioral science Case Study8.95View Details Exercise for product HEP156 -
Ben & Jerry's vs. Unilever: Serving ice cream, cherry topping and geopolitics?
Behavioral science Case Study11.95View Details In March 2025, a dramatic escalation unfolded between Ben & Jerry's, the iconic ice cream company known for its strong social mission, and its parent...
