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AI Regulation Is Coming

Li Sun

For most of the past decade, public concerns about digital technology have focused on the potential abuse of personal data. People were uncomfortable with the way companies could track their movements online, often gathering credit card numbers, addresses, and other critical information. They found it creepy to be followed around the web by ads that had clearly been triggered by their idle searches, and they worried about identity theft and fraud.

A version of this article appeared in the September–October 2021 issue of Harvard Business Review.

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