Participants in the Spotlight roundtable discussion (clockwise from upper left): Tory Burch, Kevin Sneader, Nancy McKinstry, Adi Ignatius, and Chuck Robbins (not shown: Geoff Martha)
As I write, early in May, I am working from home, as are my colleagues in Boston, New York, and around the world. By the time you read this note, we’ll be well down the path toward a new normal—learning which business practices still make sense and which need to change. The most obvious challenge, of course, is deciding how and where work gets done. But most businesses face deeper questions about how they can survive—and thrive—going forward.